Senior Specialist, Sourcing Operations - North

Descripción del puesto

You will be responsible for monitoring end-to-end production activities across your assigned portfolio of factories, ensuring alignment with the company’s quality standards, production timelines, and operational expectations. With a solid understanding of production processes, you will contribute to real-time issue resolution, ensure adherence to standard operating procedures (SOPs), and lead continuous improvement initiatives. This role also serves as a mentor to junior specialists and a key point of contact for factory management.This position requires frequent travel to factory sites across the designated locations. It is ideal for a results-driven professional with strong production operations expertise and technical knowledge. Success requires attention to detail, effective communication, and close collaboration with factory teams and internal stakeholders.Your responsibilities will include

• Coach and mentor other Production Specialists and factory personnel, sharing technical knowledge and best practices.
• Contribute to Risk Assessment (TD) and Pre-Production (T4) meetings by identifying risks and recommending actions to safeguard product quality and performance, ensuring alignment with brand standards and industry best practices.
• Support the Quality Management (QM) team in ensuring factory adherence to SOPs and product specifications during mass production, maintaining approved quality, aesthetic, and performance standards.
• Ensure that core KPIs are consistently met or exceeded.
• Work closely with internal teams and factory planning teams to validate production schedules and achieve on-time production (OTP) targets.
• Make real-time production decisions when required, including line balancing and automation recommendations.
• Supervise production start-up for high-risk styles in partnership with QM to ensure products meet brand expectations for quality, aesthetics, and performance.
• Take accountability for resolving daily production issues, such as material delays and low output, in collaboration with internal functions and factory partners.
• Support the Responsible Sourcing Operations (RSO) team in verifying the completion of social and environmental compliance corrective action plans and implementing the company’s environmental and social programs, including Higg Index, WCD, and LABS.
• Provide on-site support for automation adoption and process changes.
• Prepare production reports and insights for management.
• Use data analytics to improve factory performance and efficiency.
• Participate in root cause analyses and corrective action plan (CAP) reviews for quality claims with the QM team. Facilitate implementation and verify the effectiveness of corrective actions.

Requisitos

What we will be looking for in you

• Proven experience and knowledge of the relevant product category, including manufacturing processes, materials, and construction methods.
• Drive and passion to make a difference, with a growth mindset that demonstrates positivity and curiosity.
• Product development or technical expertise is an advantage.

Key attributes

• Demonstrates the highest standards of personal and professional integrity and ethics.
• Shows a passion for products and a consumer-first mindset.
• Navigates complex interpersonal situations, solves problems, makes decisions, and works effectively under pressure.
• Possesses excellent organizational and analytical skills.
• Collaborates effectively with peers and leaders while building relationships across countries and organizations.
• Demonstrates cultural sensitivity and awareness.
• Brings creativity, energy, and motivation to the role.

Desirable qualifications and competencies

• Bachelor’s degree in Industrial Engineering, Supply Chain, Business, or a related field. An MBA is a plus.
• At least 4–6 years of experience in production operations or technical roles.
• Experience working with overseas factories and multicultural factory management teams.
• Proficiency in Microsoft Office, PLM systems, and production planning tools.
• Fluency in written and spoken English. Additional languages, such as Vietnamese, Khmer, or Mandarin, are a plus.
• Willingness and ability to travel extensively within the region.

Beneficios

Competitive compensation
Hybrid work scheme