Descripción del puesto

Job Description
The Collections Officer will be responsible for managing the company’s accounts receivable, with a particular focus on recovering overdue balances.

General Description
Manage accounts accurately, following internal policies and current legislation.

Tasks and Responsibilities

• Monitor and analyze accounts receivable, identifying overdue and outstanding debts, prioritizing those over 60 days past due.
• Contact clients with outstanding balances to manage collections.
• Negotiate payment terms and conditions favorable to the company, aiming for timely recovery of outstanding debt.
• Analyze overdue accounts to identify the reasons for non-payment (financial issues, disputes, lack of communication, etc.) and recommend corrective actions, adjustments, or specific solutions.
• Perform other duties related to the position.

Technical Skills

• Strong numerical and analytical skills.
• Proficiency in Word, Excel, and Outlook at an intermediate level.
• High level of organization.
• Strong communication, negotiation, and conflict-resolution skills.
• Ability to work under pressure and handle challenging client situations.

Requisitos

Requirements to Apply:

• Bachelor’s degree in business administration, Accounting, Finance, or related fields. Additional training in debt collection management or finance is highly valued.
• At least 3 years of experience in a similar role in Shipping, Maritime, or Logistics companies.
• Experience managing overdue debt, reconciling accounting systems, and tracking payments.
• In-depth knowledge of accounts receivable management, collections, credit analysis, and relevant debt collection legislation.

Beneficios

Soft Skills

• Strong verbal and written communication skills.
• Teamwork abilities.
• Customer service orientation.
• Time management skills.
• Adaptability to change.